Privacy Policy

Effective date: December,20 2024

Acknowledgement and Acceptance

At Gitana Mystical Products, we take protecting your privacy seriously. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

To better provide you with products and services, we may collect personal information from you when you visit our website, create an account, place an order, or contact us for support.

The types of information we may collect include:

  • Personal Information: Name, email address, mailing address, phone number, and billing information.
  • Payment Information: Credit/debit card details and billing address. (Note: Payment information is processed securely through our payment processor and is not stored on our servers.)
  • Order Information: Products purchased, order history, and preferences.
  • Technical Information: IP address, browser type, operating system, and browsing activity on our website.

2. How We Use Your Information

We may use the information we collect for purposes including, but not limited to:

  • Processing and fulfilling your orders.
  • Communicating with you regarding your purchases, inquiries, or customer service requests.
  • Sending promotional emails, offers, and updates (you can opt out at any time).
  • Improving our website, products, and customer experience.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, processing payments, and fulfilling orders—only to the extent necessary to perform these services.

We may also disclose your information if required by law or to protect our rights, property, or safety, and that of our customers.

4. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can adjust your browser settings to disable cookies, though this may limit certain features of our site.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us through our Contact Us form.

7. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Continued use of our website after updates signifies your acceptance of the revised policy.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us via our Contact Us page.